Last Updated: December 12, 2025

 

Welcome to Lendora (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, subscribe to our platform, or interact with our services.

 

 

 

1. Information We Collect

 

 

We collect personal information only as necessary to provide and manage our services. Depending on how you interact with Lendora, we may collect the following categories of information:

 

 

a) Contact Information

 

 

Such as your name, email address, mailing address, and telephone number.

 

 

b) Account and Subscription Information

 

 

Information required to create and manage your account and subscription, including selected plans, billing details, subscription status, and platform access.

 

 

c) Verification Information

 

 

Information provided as part of a verification process used solely to determine eligibility for available subscription options and associated cashback incentives.

No credit check is performed, and we do not collect or assess credit scores.

 

 

d) Identification Information

 

 

Limited identification details where required for verification, fraud prevention, or legal and regulatory compliance.

 

 

e) Technical Information

 

 

Such as IP address, browser type, device type, operating system, and other technical identifiers collected automatically when you access our website.

 

 

f) Usage Information

 

 

Information about your interactions with our website and platform, including pages viewed, time spent, and referring sources.

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2. How We Use Your Information

 

 

We use your personal information for the following purposes:

 

• To create, manage, and administer your account and subscription

• To determine eligibility for available subscription plans and associated cashback incentives

• To provide access to the platform and its content

• To process subscription payments and issue cashback incentives where applicable

• To communicate with you regarding your account, subscription, or service-related updates

• To improve our website, platform functionality, and user experience

• To comply with applicable legal, regulatory, or contractual obligations

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3. Subscription & Cashback Incentive

 

 

Certain subscription plans may be associated with a cashback incentive. Personal information collected during signup and verification is used only to:

 

• Identify which subscription options may be offered

• Determine which cashback amounts may be associated with those options

 

 

This process:

 

• Does not involve credit reporting agencies

• Does not affect your credit file

• Does not constitute a lending, financing, or credit decision

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4. Sharing of Personal Information

 

 

We do not sell or rent your personal information.

 

We may share personal information only in the following limited circumstances:

 

 

a) Service Providers

 

 

With trusted third-party service providers who perform services on our behalf, such as:

 

• Payment processors

• IT, hosting, and security providers

• Analytics and system support providers

 

 

These providers are contractually required to protect your information and use it only for authorized purposes.

 

 

b) Legal and Regulatory Requirements

 

 

When required by law, court order, subpoena, or regulatory authority, or when disclosure is necessary to protect our legal rights or comply with legal obligations.

 

 

c) Text Messaging Consent

 

 

We do not share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes.

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5. Security of Your Information

 

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, disclosure, or loss.

 

Personal information is stored in secure environments with restricted access and is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

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6. Communication Preferences & Opt-Out

 

 

You may opt out of receiving marketing or informational communications at any time by following the unsubscribe or opt-out instructions included in our messages.

 

Opting out of marketing communications does not affect essential service-related communications regarding your account or subscription.

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7. Your Rights

 

 

Subject to applicable laws, including Quebec privacy legislation, you may have the right to:

 

• Access your personal information

• Request correction of inaccurate or incomplete information

• Withdraw consent where applicable

• Obtain information about how your data is used

 

 

To exercise your rights, please contact us using the information below.

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8. Changes to This Privacy Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

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9. Contact Us

 

 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

 

📧 Email: info@lendora.ca

🌐 Website: www.lendora.ca